Snapshot ProView®
In 2008, we introduced Snapshot to consumers and customers—one of our first forays into user-based insurance (UBI). UBI is an opportunity for consumers and customers to personalize their auto insurance based on their actual driving, with the rates determined by things like hard braking, amount of time driven, time and day, fast starts, trip regularity, and distracted driving.
Snapshot®, Snapshot Road Test®, and Snapshot ProView® are all separate UBI products that share the name Snapshot but are marketed to different audiences. The three products share some components, like color palette. However, each product has some individual differences, so be sure to pay extra attention!
Snapshot ProView is the UBI program for small businesses introduced by Progressive in 2018. The audience is made up of microbusiness small business owners with one to five employees and one to nine vehicles. They have a commercial auto, but may or may not have insurance with Progressive. Many of our customers fall into the following categories:
- Landscapers
- Carpenters
- Electricians
- Realtors
- Snow plowers
- Painters
- Bakers
- Architects
- Contractors
- Cleaning services
- Florists
- Accountants
Wordmark
Although there are branding similarities between all Snapshot properties, there is no logo for Snapshot ProView which is a commercial lines product. Since this is a CL product, we often use the Progressive Commercial logo in conjunction with this product.
We feature the wordmark in headlines with a few certain styles:
- 96 Sans, Bold or Bold Condensed
- Include a circle-R registered mark in the first mention
- Capital V in ProView
- Usually featured in Progressive Logo Blue
wordmark example using font family 96 sans condensed, font size 9.1 rem, font weight bold and color #2d95e5.Snapshot ProView® Color
When in the digital space, remember to always double-check you’re meeting WCAG AA accessibility standards (or above) by using a miniumum contrast checker.
Primary palette
Type
96 Sans is our custom typeface which gives us a completely unique brand identity.
It also gives us a way to tie the look and feel of our brand identity across all
creative pieces. For a more detailed breakdown of the nuances of type styling,
see the full version of the Snapshot Brand Identity.
Headlines
- 96 Sans Bold
- Sentence case
- Black
Sample with headline styles applied:With Snapshot®, safe drivers can save.
Subhead
- 96 Sans Bold
- Sentence case
- PMS 5405 / Steel Blue 700
Sample with subhead styles applied:It’s easy to drive toward a discount and great savings.
Body Copy
- 96 Sans Light
- Sentence case
- Black
Traditional car insurance rates are based on factors you can’t control, but Snapshot personalizes your rate based on how you drive, how much you drive, and when you drive. In fact, through the years, we’ve handed out over $900 million in discounts to our customers.
Iconography
Icons translate our products into bite-sized, visual nuggets. Like everything else, they are an important communication aid and have guidelines to ensure they make the best impact. Before working with iconography, check out our icon best practices.
Snapshot brand icon
This is our main Snapshot icon. It has a stroke weight of 1px and is typically used between 50-100px or larger. This icon was primarily created to be used within the digital space via the Progressive app. It should be used rarely on other platforms and mediums. In most cases, use the Snapshot logo instead.
Primary icons
Modeled after the primary icon style for the Progressive master brand, Snapshot has its own specific set of icons. These icons should be used at no smaller than 100px. Do not change the color or stroke weight.
Secondary icons
These simplistic icons can be used at smaller sizes, as they have minimal details. They should be used at no smaller than 50px. Again, do not change the color or stroke weight.
Patterns
These city monoline patterns (of Chicago and Boston) represent the trips our customers take while using Snapshot. These patterns should be used as secondary, textural elements, or as larger graphics on simpler layouts.
Photography
For Snapshot ProView, we use warm, authentic, and airy photography that shows small business owners and the hands-on approach they take to make their dream a reality. We also use industrious and candid photography that focuses on the commercial auto and acts as a reminder that small business owners are always delivering to their customers.
Task and vehicle considerations
- This can include candid shots of customers driving or with their commercial auto.
- Be mindful of which side of the road the driver is on, along with the markings (avoid European roads).
Illustration
The following Snapshot ProView illustrations were specifically chosen to highlight CL cars and trucks out in the field and the easy-to-use product. This type of imagery could be used as the primary or secondary brand identifier across all mediums.
Brand Behaviors
Let’s ‘talk’ about Snapshot ProView
We use all seven brand behaviors to create the PGR voice for our Small Business Owners who use Snapshot ProView. However, based on past Snapshot ProView projects, we’ve found that we circle around the following behaviors the most:
Optimistic
Small Business Owners are burning the candle at both ends. When we have a chance to talk to them, we should convey a sense of positivity—sending them encouraging thoughts even if there’s a hiccup along the way.
Clear
Small Business Owners have a lot going on in their day-to-day. That’s why we need to be as concise, direct, and empathetic as we can when talking to them—using plain, easy-to-understand language when explaining products, policies, claims or any other answers we can offer during their journey with us.
Helpful
To a Small Business Owner, insurance is a necessity more than a main focus of their business. But, when they need our assistance, we need to shine by offering friendly, pleasant, solution-oriented advice to them along the way.
Keeping it simple: Creating content for PGR
When it comes to writing—whether it’s body copy, headlines, articles or more—one of our general guiding principles for all Progressive communications is to keep it simple. To cut out all of the clutter, bring the main message to the forefront, and keep our content as simplistic and easy-to-read as possible.
That’s why we’ve put together a number of questions for writers, designers, and content creators to ask themselves before, during, and after the creative build:
- Can my message be delivered more succinctly?
- Can any elements be removed from the layout?
- Is my vocabulary as clear and direct as possible?
- Can the content be made more scannable and easier to read?